[Lori, Exec. Director]

The Windows Vista TCP Stack has been re-written. The following solution appears to correct many internet-related issues with Windows Vista, and seems to resolve the problem. There should be no negative effects from performing the following; but have provided you with instructions for undoing this should you feel it necessary.

Part I: Disable TCP Autotuning

Click the Start (Windows Logo) icon
Select 'All Programs'
Select 'Accessories'
Right-Click on 'Command Prompt'
Click 'Run as Administrator'
A dialog box will ask you to confirm. Click the 'Continue' button to proceed.
Type: netsh interface tcp set global autotuning=disabled
Press 'Enter'
The message 'Ok.' should appear.
Type: exit

Part II: Empty your Java Cache

Visit http://www.addonchat.com/demo.html
The Java icon will appear in your task icon list in the lower-right hand corner of your screen
Right-click the Java (coffee-cup) icon and select 'Open Control Panel'
Under 'Temporary Internet Files', click 'Settings'
Click the 'Delete Files...' button
A window titled 'Delete Temporary Files' will appear. Make sure all options are checked and click 'OK'
Click 'OK' to exit the 'Temporary File Settings' window.
Click 'OK' to exit the Java Control Panel

Part III: Empty your browser's cache

Clear your browser's cache. Visit http://support.addoninteractive.com/index.php?action=kb&article=2 for complete instructions.
Shut down all instances of your web browser.
_________________
Lori Schmitt,
Executive Director, isurvive
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Contact information:
* Email: isurvive@hushmail.com
* Yahoo Messenger: isurvive_org
* Skype: lori.schmitt
(Download software from Skype website; will need microphone and speakers)